FAQ's

  • Why is Best Price Express the smartest way to buy a new car?

    Our new-car buying service provides you with dealer-cost transparency, so you can be 100% confident that you are paying an exceptionally low dealer mark-up, without having to engage in haggling, negotiating games, or surprise fees.

    There is no comparison between our transparent car buying service and working with a Dealer salesperson. Dealer salespeople are typically paid 20%-30% of every extra dollar they get from you and are paid to put the dealer's interests first. Complicating matters further, Salespeople are under constant pressure to sell you the cars they have on their lot at the moment.

    As your dedicated advocates, we use a proven team approach to get you the lowest available price, on the car you want. As one of the largest buyers in the marketplace, we’re able to negotiate pricing on your behalf that would rarely, if ever, be offered to an individual retail buyer.

    For complete details on our transparent car buying process, click here to see How Best Price Express gets consumers Canada's lowest new car prices.

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  • Is Best Price Express paid by the dealer?

    No. Best Price Express does not, under any circumstances, accept payment from dealers.

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  • How does Best Price Express get me a better price than I can get on my own?

    Dealers know that Best Price Express directs a large volume of annual business and that by giving us their most competitive pricing, they can earn substantial repeat business. By leveraging the buying power of thousands of Canadian car shoppers Best Price Express accesses volume pricing that would rarely, if ever, be offered to an individual consumer.

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  • Can I lease or finance a car through Best Price Express?

    Yes. All Factory financing and leasing programs are available through the dealer as usual. The lower price we arrange will result in lower monthly payments. All available incentives or rebates will also apply.

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  • Why do Authorized Dealers want to work with Best Price Express?

    Dealers know that if they can capture our repeat business, they can sell significantly more cars annually than they can alone in their local territory. This means their total monthly sales are higher, which can increase their allocation of new vehicles, which is very important to a dealer’s success.

    While it is true dealers make less profit on sales made through Best Price Express, these lower profits are offset by definite savings on their side. For example, on Best Price Express sales, the dealership doesn't pay sales commissions to a retail salesperson, sales manager or finance manger, all of whom normally make a commission on your purchase.

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  • What is the fee for your services?

    Best Price Express charges a flat fee of $195 which includes:

  • A dealer wholesale cost invoice report, compiled for your choice of options so you know exactly how much the dealer is making.
  • Professional negotiation, using Best Price Express group buying power, resulting in an exceptionally low mark-up levels
  • Assurance your price will not be subject to any last-minute surprise fees. The price we arrange is the price you will pay, period.
  • An express delivery. Typically, you are in and out of the Dealership in under an hour.
  • The absolutely easiest and most cost efficient car purchase available

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  • Exactly how much will Best Price Express save me?

    Exact savings depend on a variety of factors including make, model, options and availability. Savings usually range anywhere from $500-$8,000 more than what individual retail buyers are negotiating on their own. To find out the total savings possible on your specific car, click here and tell us more, or contact us by phone at 1-888-988-3977.

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  • Where will Best Price Express get my car from?

    All Best Price Express cars come directly from local factory authorized new car dealers. All documents are made out in your name, and you will be the first registered owner of your new vehicle.

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  • How quickly can a car be obtained?

    This depends on availability. In most cases, you can be on the road in approximately one to three business days including finance approvals and all paperwork. If you need your car sooner, let us know and we will give your order rush status.

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  • Can I custom order a car and still get a better price?

    Yes. Custom orders are available on all brands and are no problem.

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  • What about hard-to-get models?

    Through our extensive dealer network, we can get any make and model offered in North America. Our search for your car will begin locally, but if it is hard-to-get, our search can be expanded nationally and into the U.S. if needed.

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  • Will the car be covered under manufacturer’s warranties?

    Yes. You receive full factory warranty coverage because you are buying the car directly from your local dealer. You are the first owner of the car, with all of the rights to the car's standard warranty.

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  • Where can I get the car serviced?

    Your new car can be serviced at any factory authorized dealer nationwide, and in most cases, any dealer in North America.

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  • How is Best Price Express different from other Internet auto sites?

    The majority of internet auto sites simply generate leads for dealerships. When you request a price quote, the site sells your personal information to one or more dealers in your postal code. Then you are contacted by the receiving Dealer’s salespeople. From there the car shopping process is exactly the same as if you'd gone to the dealer. Negotiating, going back and forth between dealers, haggling, all the usual hassle. Now, thanks to Best Price Express, one simple call does it all.

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  • When I submit my inquiry form, how long will it take to hear back from you?

    We typically respond to new inquiries within just sixty minutes during regular business hours. If you would like to speak to someone sooner, call us at 1.888.988.3977.

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